NHS Living Life Telephone Support available to all.

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NHS Living Life is a telephone service based on a Cognitive Behavioural Therapy (CBT) approach. The service is available to anyone over 16 suffering low mood, mild to moderate depression and/or anxiety.

NHS Living Life can be accessed either through GP referral or by phoning the number directly on freephone 0800 328 9655. The phone line is open Mon-Fri 1pm to 9pm.

Callers are asked to provide some details and then arrangements are made to receive an assessment appointment to discuss the service and how help can be provided.

NHS Living Life is delivered by NHS24 and offers two types of telephone support:

  • Living Life Guided Self Help – CBT with a self-help coach, available throughout Scotland
  • Living Life Cognitive Behavioural Therapy – CBT with a qualified therapist, available in Highland, Lothian, Borders, Western Isles, Shetland, Orkney and Greater Glasgow and Clyde (West Dunbartonshire).


Living Life Guided Self Help

Self-help coaches guide individuals over the phone through a series of self-help workbooks to help them understand some of the reasons why they are feeling low, depressed or anxious. The sessions take place over a period of approximately 4-8 weeks at a time suitable to the individual.


Living Life Cognitive Behavioural Therapy

Living Life CBT offers specialist help and support, allowing individuals to work with a qualified therapist over the phone through a series of 6-9 telephone sessions. The therapist is able to provide specialist CBT support to patients in the short-term, helping individuals address negative patterns of thinking and teaching new ways of coping.